Privacy Policy

1. Scope and responsibility

This policy applies to personal information processed through NOWNa’s website and related online services. NOW Corporation is responsible for the information described here. Other websites and services linked from NOWNa apply their own privacy policies.

2. Information we collect

Depending on how you use NOWNa, we may collect:

• Account details: name, email address, phone number, profile image, and sign-in information;
• Preferences and activity: favorites, recently viewed content, content preferences, and interactions;
• Communications: information you send when requesting help or providing feedback;
• Device and usage data: IP address, browser and device type, referring pages, timestamps, and diagnostic logs; and
• Cookies and similar technologies: identifiers used for essential functions, remembered choices, and analytics where you consent.

3. How we use information

We use personal information to provide and secure the service, manage accounts, remember preferences, personalize content, respond to inquiries, analyze and improve performance, prevent fraud or misuse, and comply with legal obligations. We process information only where there is an appropriate legal basis, such as consent, contract, legitimate interests, or legal obligation.

4. How we disclose information

We may disclose information to service providers that support hosting, security, analytics, communications, and other business operations; to affiliated companies where needed to provide the service; or to authorities and other parties when required by law or necessary to protect rights and safety. We may also transfer information as part of a merger, acquisition, financing, or sale of assets.

We do not sell personal information for money. Service providers may process information only for agreed purposes and subject to appropriate safeguards.

5. Cookies and analytics

Essential cookies support security and core site operation. Optional cookies help remember preferences and measure use. Analytics cookies are disabled unless you choose to allow them. You can review or change your choices on the Cookie Preferences page.

6. Retention, security, and international processing

We keep personal information only as long as reasonably necessary for the purposes described here, including legal, accounting, security, and dispute-resolution needs. We use reasonable administrative, technical, and physical safeguards, but no online system can guarantee absolute security.

Some providers may process information outside the Philippines. Where required, we use appropriate contractual and organizational safeguards for those transfers.

7. Your choices and rights

Subject to applicable law, including the Philippine Data Privacy Act of 2012, you may have rights to be informed, access or correct your information, object to or restrict certain processing, withdraw consent, request deletion or data portability, and lodge a complaint with the appropriate authority.

You can update certain account information directly through NOWNa. For other requests, contact us using the details below. We may need to verify your identity before completing a request.

8. Children, policy changes, and contact

NOWNa is not directed to children under 13, and we do not knowingly collect their personal information without appropriate authorization. We may revise this policy to reflect service or legal changes; the effective date above shows when it was last updated.

For privacy questions or requests, email customerservice@now-corp.com or visit our Contact Us page.